NuvoxHQ uses information you choose to share to respond to enquiries, assess service fit and deliver agreed work. Qualification-form submissions are stored in a private server-side lead record and sent to the NuvoxHQ team. Optional Google Analytics only loads after you accept analytics.
Information you may provide
This may include your name, company, email address, phone number, website, industry, approximate enquiry volume, business challenge and any additional context you include. If you continue from the visibility score, your score and first-priority category may be included.
Phone, email and WhatsApp providers process communications under their own terms and privacy notices.
Why the information is used
- To answer a question or growth-audit request.
- To understand whether NuvoxHQ services fit the business and market.
- To prepare a proposal, scope or requested service.
- To measure whether the website produces qualified enquiries.
- To maintain operational, security and legal records where appropriate.
NuvoxHQ does not sell personal information.
Optional website analytics
The website asks before loading Google Analytics. If you accept, Google Analytics may process device, browser, page, referral and interaction information so NuvoxHQ can understand website usage and completed enquiry journeys. The site records your analytics choice in local storage. If you choose “No thanks”, the Google Analytics script is not loaded by this website.
You can clear the saved preference through your browser’s site-data controls. Google processes analytics information under its own terms and privacy documentation.
When information may be shared
Information may be handled by service providers needed for communications, hosting, analytics, automation or delivery. Access should be limited to the purpose for which the provider is used. Information may also be disclosed when required by law or needed to protect legal rights and systems.
Retention and security
Enquiry information is kept in a private server-side record and email notification for as long as reasonably needed for the conversation, business records, contracted work and applicable legal requirements. Rate-limit records use a one-way address hash rather than storing the raw network address. Reasonable technical and organisational safeguards are used, but no internet service can promise absolute security.
Your choices
You may ask NuvoxHQ to correct or delete information it controls, object to certain uses, or stop non-essential communications. Rights vary by location and applicable law. A request may require identity verification.
Privacy contact
Email hello@nuvoxhq.com with the subject “Privacy request”. Include enough information to identify the relevant enquiry without sending unnecessary sensitive information.